Its vast network of branches gives DHL International Customer Service a solid infrastructure. Its main functions include managing customer inquiries, tracking shipments in real time, providing customs support and solving logistics problems. Features of the handbag include a user-friendly website and mobile app. It can match different platforms of electronic commerce with DHL to give integrated service. Customers using these facilities can arrange for pick-ups, print out label sheets then drop them off at their nearest DHL hub just when they want, or get a quotation online in short meter and without fuss. DHL customer service is widely used in smaller firms running their supply chain. However, large companies with intricate shipping needs choose it to get representatives trained to meet an exceptional standard of international operations.